TM Pointing are committed to safeguarding the privacy of our website visitors and customers. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. In the EU’s General Data Protection Regulation, personal data is defined as any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. We are responsible for and data controller of personal information that we receive about you, which might include contact information such as postal address, email and telephone number, billing history such as invoices and statements, order details and any personal information you have passed through to us. Anonymous computer address and information about the pages you visit is also collected from visitors to our website, which will never be linked to your identity.
Our purpose of holding personal data is to allow us to fulfil our commitments to provide the agreed products or services to you. We will only hold the minimum data required to perform those services. Billing information is used and held in order to perform billing and account management. We will not share the data with any third party without your express consent or request. We do not sell or pass on your data for the purposes of marketing. You have the right to ask for a copy of the information TM Pointing holds about you, and the accuracy of your information is important to us. You may request the deletion of your data at any time (excluding data we are legally obliged to hold). This is known as a data subject access request (DSAR) and you must request this in writing, providing the necessary identification before any information is released. If you wish to submit a request, or have any questions regarding this privacy policy, you must do so in writing using the details on our contact page. We reserve the right to change this privacy policy and will post any revisions on this page of our website. Your continued use of this website will be subject to the then current privacy policy, and inline with our terms and conditions.